If the resolution you received does not meet your expectations, please share details of your complaint with Mr. Girish Sehgal, Head - Phone Banking.
Send an EmailAlternatively, you can download the "Complaint Form" and send it to us.
Complaint FormIf you are unsatisfied with the previous response after following the first level of the complaint resolution mechanism, write to Head-Customer Service Quality.
Please enter your Account/ Application Number and previous Level 1 SR number to proceed.In case you do not have a Service Request/Complaint Reference Number, you may go back and Submit Query/Complaint.
Alternatively, you can download the "Complaint Form" and send it to us.
Complaint FormIf you are unsatisfied with the responses after following the first two levels of the complaint resolution mechanism, you may write to Ms. Sharlet Malvankar, Principal Nodal Officer.
Please fill the form to submit your query.In case you do not have a Service Request/Complaint Reference Number, you may go back and Submit Query/Complaint.
Alternatively, you can download the "Complaint Form" and send it to us.
Complaint Form