ICICI Bank

Request/Queries related to Saving Account, Deposits, Insurance etc
Request/Queries related to Credit Card, Personal Loan on Credit Card etc
Request/Queries related to Personal Loan
Request/Queries related to Prepaid Cards
Exclusive for NRI customers and Retail Remittances
Exclusive for Wealth customers
Request/Queries related to Home Loans, Insurance on Home Loan etc
Request/Queries related to all kind of Consumer Loans like Vehicle loan etc
Request/Queries related to Farm Finance, Kisan Credit card, Jewel Loans etc
Request/Queries related to Demat Account
NCR, Rest of North, Noida, Punjab, Gurugram, UP, UK, Haryana - RIB, Punjab - RIB, TRICITY, Rajasthan, Jhansi & Gwalior locations
Karnataka North - RIB, Karnataka South - RIB,Rest of Tamil Nadu, Tamil Nadu South - RIB,Bengaluru City,Chennai City,North Karnataka, Tamil Nadu North - RIB,Gujarat, Indore, Bhopal & Jabalpur clusters
East 1 Zone: Rest of West Bengal,North East & North Bengal,Kolkata

East 2 Zone: Andhra Pradesh & Rest of Telangana, Hyderabad, Odisha, Jharkhand, Chhattisgarh, Telangana - RIB,Bihar, Andhra Pradesh - RIB
West Zone: Pune City, Chennai City, Mumbai, Kerala, Rest of Karnataka, Goa, South Maharashtra, Maharashtra North - RIB, Maharashtra South - RIB,West Maharashtra
Head Liabilities:
Mr. P. Mishra
Telephone No.: 022-39337931 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards:
Mr. Bijith Bhaskar
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Atul Arora
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards
Mr. Bijith Bhaskar
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head NRI & Remittances:
Mr. Sachin Kumar
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Wealth Banking:
Mr. Girish Sehgal
Telephone No.: 022- 39337941 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. Atul Arora
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. Atul Arora
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Agri Banking:
Mr. Atul Arora
Telephone No.: 022-39337935 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Demat Services:
Mr. Pankaj Gite
Telephone No.: 022-39337936 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Bakhshi
Managing Director and CEO
Telephone No.: 022-26531397 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Managing Director & CEO at:
Office of the Managing Director (C/o Nodal Officer)
ICICI Bank Ltd
ICICI Bank Towers
South Tower, West Wing, 2nd Floor
Bandra Kurla Complex
Mumbai: 400 051

Or Click here to send an Email

Head North Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head South Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head East Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head West Zone:
Mr. Rajesh Rai (West Zone)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Liabilities - Grievance

Head Credit Cards - Grievance

Head Personal Loans - Grievance

Head Prepaid Cards - Grievance

Head NRI and Remittances - Grievance

Head Wealth Banking - Grievance

Head Home Loans - Grievance

Head Consumer Loans - Grievance

Head Agri Banking - Grievance

Head Demat Services - Grievance

Managing Director and CEO - Grievance

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