ICICI Bank

Complaint related to Saving Account, Deposits, Insurance etc
Complaint related to Credit Card, Personal Loan on Credit Card etc
Complaint related to Personal Loan
Complaint related to Prepaid Cards
Exclusive for NRI customers and Retail Remittances
Exclusive for Wealth customers
Complaint related to Home Loans, Insurance on Home Loan etc
Complaint related to all kind of Consumer Loans like Vehicle loan etc
Complaint related to Farm Finance, Kisan Credit card, Jewel Loans etc
Complaint related to Demat Account
NCR, Rest of North, Noida, Punjab, Gurugram, UP, UK, Haryana - RIB, Punjab - RIB, TRICITY, Rajasthan, Jhansi & Gwalior locations
Karnataka North - RIB, Karnataka South - RIB,Rest of Tamil Nadu, Tamil Nadu South - RIB,Bengaluru City,Chennai City,North Karnataka, Tamil Nadu North - RIB,Gujarat, Indore, Bhopal & Jabalpur clusters
East 1 Zone: Rest of West Bengal,North East & North Bengal,Kolkata

East 2 Zone: Andhra Pradesh & Rest of Telangana, Hyderabad, Odisha, Jharkhand, Chhattisgarh, Telangana - RIB,Bihar, Andhra Pradesh - RIB
West Zone: Pune City, Chennai City, Mumbai, Kerala, Rest of Karnataka, Goa, South Maharashtra, Maharashtra North - RIB, Maharashtra South - RIB,West Maharashtra
NCR and Haryana,J&K and Ladakh,Himachal Pradesh,Uttarakhand,Punjab & Chandigarh Tricity
Please click on respective state head to know more
Rajasthan & Madhya Pradesh
North East & West Bengal and Sikkim
Andhra Pradesh and Telangana
Tamil Nadu
Rest of Maharashtra and Goa
Gujarat
Karnataka
Odisha & Chhattisgarh
Uttar Pradesh
Bihar & Jharkhand
Kerala
Mumbai North and Thane
Mumbai South, Navi Mumbai
Maharashtra North
Maharashtra South & Goa
Pune
Head Liabilities:
Mr. Rajesh Rai
Telephone No.: 022-39337931 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards:
Mr. Anish Madhavan
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Atul Arora
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Prepaid Cards
Mr. Anish Madhavan
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head NRI & Remittances:
Mr. Sidharatha Mishra
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Wealth Banking:
Mr. Sandeep Pawan Gupta
Telephone No.: 022- 39337941 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. Atul Arora
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. Atul Arora
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Agri Banking:
Mr. Atul Arora
Telephone No.: 022-39337935 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Demat Services:
Mr. Sandeep Pawan Gupta
Telephone No.: 022-39337936 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Bakhshi
Managing Director and CEO
Telephone No.: 022-26531397 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Managing Director & CEO at:
Office of the Managing Director (C/o Nodal Officer)
ICICI Bank Ltd
ICICI Bank Towers
South Tower, West Wing, 2nd Floor
Bandra Kurla Complex
Mumbai: 400 051

Or Click here to send an Email

Head North Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head South Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head East Zone:
Mr. Rajesh Rai
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head West Zone:
Mr. Rajesh Rai (West Zone)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch Banking - State Head

State State Head Name
NCR and HaryanaPradeep Malhotra
J&K and Ladakh
Himachal Pradesh
Uttarakhand
Punjab & Chandigarh Tricity
RajasthanManish Jain
Madhya Pradesh
North EastAkash Raghav
West Bengal and Sikkim
Andhra Pradesh and TelanganaPrasanth Singh Bondili
Tamil NaduRajani Kumar Challa
GujaratViral Rupani
KarnatakaAtul Jain
Odisha & ChhattisgarhSarat Yadav
Uttar PradeshSumit Mehrotra
Maharashtra North & CentralAbhishek Gupta
Maharashtra South & GoaHarsh Priyani
PuneAmit Dave
Bihar & JharkhandVidya Prakash
KeralaSridharan Ranganathan
Mumbai North and ThaneSameer Shinde
Mumbai South, Navi MumbaiAnubhav Rajesh Srivastava
Branch-Banking-State-Head:
Mr. Pradeep Malhotra
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Manish Jain
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Akash Raghav
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. PPrasanth Singh Bondilia
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Rajani Kumar Challa
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Sandeep Pawan Gupta
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Ms. Viral Rupani
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Atul Jain
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Sarat Yadav
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr. Sumit Mehrotra
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Vidya Prakash
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Sridharan Ranganathan
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Sameer Shinde
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Anubhav Rajesh Srivastava
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Abhishek Gupta
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Harsh Priyani
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Branch-Banking-State-Head:
Mr.Amit Dave
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Liabilities - Grievance

Head Credit Cards - Grievance

Head Personal Loans - Grievance

Head Prepaid Cards - Grievance

Head NRI and Remittances - Grievance

Head Wealth Banking - Grievance

Head Home Loans - Grievance

Head Consumer Loans - Grievance

Head Agri Banking - Grievance

Head Demat Services - Grievance

Managing Director and CEO - Grievance

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Head Liabilities - Grievance

Head Credit Cards - Grievance

Head Personal Loans - Grievance

Head Prepaid Cards - Grievance

Head NRI and Remittances - Grievance

Head Wealth Banking - Grievance

Head Home Loans - Grievance

Head Consumer Loans - Grievance

Head Agri Banking - Grievance

Head Demat Services - Grievance

Managing Director and CEO - Grievance

Head North Zone - Grievance

Head South Zone

Head East Zone & Andhra Pradesh & Telangana - Grievance

Head West Zone - Grievance

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