ICICI Bank

Request/Queries related to Saving Account, Deposits, Insurance etc
Request/Queries related to Credit Card, Personal Loan on Credit Card,Fastag etc
Request/Queries related to Personal Loan
Request/Queries related to Prepaid Cards
Exclusive for NRI customers and Retail Remittances
Exclusive for Wealth customers
Request/Queries related to Home Loans, Insurance on Home Loan etc
Request/Queries related to all kind of Consumer Loans like Vehicle loan etc
Request/Queries related to Farm Finance, Kisan Credit card, Jewel Loans etc
Request/Queries related to Demat Account
North 1 Mega Zone:Delhi NCR, Uttar Pradesh & Uttarakhand
North 2 Mega Zone:Punjab, Haryana, Jammu & Kashmir, Ladakh and Himachal Pradesh
Locations include: Telangana, Andhra Pradesh, Tamilnadu and Kerala
East 1 Mega Zone:West Bengal & North Eastern States
East 2 Mega Zone:Odisha, Chhattisgarh, Bihar and Jharkhand
West 1 Mega Zone:Maharashtra, Goa & Karnataka
West 2 Mega Zone:Gujarat,Rajasthan & Madhya Pradesh
Mr. P. Mishra
Telephone No.: 022-39337931 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Hyderabad-500032

Or Click here to send an Email

Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Sriram H
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Rajesh Iyer
Telephone No.: 022- 39337941 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Sanjay Singhvi
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. Sanjay Singhvi
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. A. Saha
Telephone No.: 022-39337935 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Ms. Shaivi Khanna
Telephone No.: 022-39337936 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Bakhshi
Managing Director and CEO
Telephone No.: 022-26531397 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Managing Director & CEO at:
Office of the Managing Director (C/o Nodal Officer)
ICICI Bank Ltd
ICICI Bank Towers
South Tower, West Wing, 2nd Floor
Bandra Kurla Complex
Mumbai: 400 051

Or Click here to send an Email

Head North Zone:
Mr. Atul Arora (North 1 Mega Zone)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Mr. Vishal Batra (North 2 Mega Zone)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head South Zone:
Mr. Siddartha Mishra
Telephone No.: 040-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head East Zone:
Mr. Viral Rupani (East 1 Mega Zone)
Telephone No.: 033-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Mr. Vikash Sharma (East 2 Mega Zone)
Telephone No.:033-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head West Zone:
Mr. Rajesh Rai (West 1 Mega Zone)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Mr. Raghav Singhal (West 2 Mega Zone)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head Liabilities - Grievance

Head Credit Cards - Grievance

Head Personal Loans - Grievance

Head Prepaid Cards - Grievance

Head NRI and Remittances - Grievance

Head Wealth Banking - Grievance

Head Home Loans - Grievance

Head Consumer Loans - Grievance

Head Agri Banking - Grievance

Head Demat Services - Grievance

Managing Director and CEO - Grievance

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