ICICI Bank

Request/Queries related to Saving Account, Deposits, Insurance etc
Request/Queries related to Credit Card, Personal Loan on Credit Card etc
Request/Queries related to Personal Loan
Request/Queries related to Prepaid Cards
Exclusive for NRI customers and Retail Remittances
Exclusive for Wealth customers
Request/Queries related to Home Loans, Insurance on Home Loan etc
Request/Queries related to all kind of Consumer Loans like Vehicle loan etc
Request/Queries related to Farm Finance, Kisan Credit card, Jewel Loans etc
Request/Queries related to Demat Account
Locations include: National Capital Region
Rest of North (Punjab, Haryana, HP, Jammu, Kashmir, Ladakh, Rajasthan, UP & Uttaranchal)
Locations include: Tamil Nadu, Karnataka, Kerala, Pondicherry, Andaman & Nicobar Islands
Locations include: Andhra Pradesh, Telangana, Bihar, Jharkhand, North East, Odisha, Chhattisgarh, West Bengal
Location Include: Greater MumbaiRest of West (Gujarat, Madhya Pradesh, Rest of Maharashtra, Goa, Daman & DIU)
Head Liabilities:
Mr. P. Mishra
Telephone No.: 022-39337931 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards & Personal Loans:
Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards & Personal Loans:
Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Credit Cards & Personal Loans:
Mr. S. Roy
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head NRI & Remittances:
Mr. Sriram H
Telephone No.: 022-39337933 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Wealth Banking:
Mr. Rajesh Iyer
Telephone No.: 022- 39337941 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. R. Narayanan
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Retail Loans (Home & Vehicle):
Mr. R. Narayanan
Telephone No.: 022-39337934 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Agri Banking:
Mr. A. Saha
Telephone No.: 022-39337935 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Head Demat Services:
Ms. Shaivi Khanna
Telephone No.: 022-39337936 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Business Heads at:
ICICI Bank Ltd
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

Or Click here to send an Email

Mr. S. Bakhshi
Managing Director and CEO
Telephone No.: 022-26531397 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
You may write to Managing Director & CEO at:
Office of the Managing Director (C/o Nodal Officer)
ICICI Bank Ltd
ICICI Bank Towers
South Tower, West Wing, 2nd Floor
Bandra Kurla Complex
Mumbai: 400 051

Or Click here to send an Email

Head North Zone:
Mr. Atul Arora (NCR)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Mr. Vishal Batra (Rest of North)
Telephone No.: 011-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head South Zone:
Mr. Viral Rupani
Telephone No.: 080-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head East Zone and Andhra Pradesh and Telangana:
Mr. Sidharatha Mishra
Telephone No.: 040-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head West Zone:
Mr. Rajesh Rai (Greater Mumbai)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Mr. Raghav Singhal (Rest of West)
Telephone No.: 022-33551230 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)

Or Click here to send an Email

Head Liabilities - Grievance

Head Credit Cards - Grievance

Head Personal Loans - Grievance

Head Prepaid Cards - Grievance

Head NRI and Remittances - Grievance

Head Wealth Banking - Grievance

Head Home Loans - Grievance

Head Consumer Loans - Grievance

Head Agri Banking - Grievance

Head Demat Services - Grievance

Managing Director and CEO - Grievance

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